SHIPPING & DELIVERY POLICY

Umar InfoTech Private Limited provides delivery services for customers ordering through our online store.

1. Delivery Area

We currently offer delivery services across Pakistan, subject to courier service availability and applicable delivery restrictions.

2. Delivery Charges

Free delivery may be offered on eligible products and orders as displayed on our website.

Where delivery charges apply, the applicable charges will be communicated or displayed before order completion.

3. Order Processing

Orders are normally processed after successful order placement and, where applicable, confirmation of Cash on Delivery orders.

We may contact the customer to verify order details before dispatch.

4. Delivery Time

Estimated delivery time may vary depending on:

Customer's location
Courier service
Weather conditions
Public holidays
Order verification
Product availability
Other circumstances beyond our reasonable control

Any delivery timeframe displayed on our website is an estimate and is not an absolute guarantee.

5. Courier Delays

Umar InfoTech Private Limited is not responsible for delays caused by courier companies, weather conditions, natural disasters, strikes, public holidays, incorrect customer information, or other circumstances beyond our reasonable control.

6. Incorrect Address or Contact Information

Customers are responsible for providing an accurate name, phone number, and delivery address.

If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery charges or other applicable costs may be the customer's responsibility.